The Employee ID app allows employees to clock in and out, track breaks, and log their workplace and work area — all from a shared tablet using their employee ID number.

Before you start

Before setting up the Employee ID app, keep in mind:

1. Admin configuration required
   Only users with Admin permissions can enable and configure the Employee ID method in Factorial.
    
2. Workplaces and work areas can be configured
   Before configuring a tablet, make sure your workplaces and work areas have been created in Factorial under Settings → Locations.
    
3. One configuration per tablet
   Each tablet is configured independently with its own workplace and work area. All employees who clock in from that tablet will have their timesheet automatically filled with the configured location.
    
4. Break types are configured at the policy level
   If you want employees to be able to select a break type when taking a break, configure your break types in the time tracking policy settings beforehand. (Only manual breaks supported)

For admins: how to set up the Employee ID app

Enable Employee ID

1. On your sidebar, go to Settings
2. In Time, select Time tracking
3. Open a Time tracking policy
4. Scroll down to Time tracking system
5. Enable Clock in by ID
6. Set which type of ID employees will use:
   • Personal ID
   • Employee company identifier
7. Copy the clock-in system URL or Scan the QR Code to start the configuration of the tablet

Configure a tablet

1. Open the clock-in system URL on the tablet you want to set up
2. Authenticate by entering you Employee ID
   
3. Select a workplace from the list
   
4. Select a work area (if applicable)
   
5. Save the configuration
   
   

   The tablet will remember this configuration even if the browser is refreshed, so you will not need to reconfigure it after a page reload.

    

For employees: how to use the Employee ID app

Clock in

1. Enter your employee ID number
   

   

Take a break

1. Enter your employee ID number
2. Tap Start a break
   
3. If your company has multiple break types configured, select the one that applies (e.g. Coffee break, Lunch break)
   

   

1. Enter your employee ID number
2. Tap Resume work
3. A confirmation screen will appear and the app will return to the home screen

Break is too short

1. If your Time Tracking policy has a minimum break duration configured you will be notified that break is too short
   

   

    

Clock out

1. Enter your employee ID number
2. Tap Clock out
3. A confirmation screen will appear with your name
4. The app will return to the login screen automatically
   

   

    

Worked more than planned

If you forgot too clock-out and your shift is longer than planned you will be asked to confirmed Estimated versus Tracked.

What if it doesn't work?

If you enter an incorrect ID number, an error message will appear below the input field. Check your ID and try again.

Possible issues:

1. ID not recognized
   Try again to enter your Employee ID, if you are unable to resolve the issue, contact your manager or HR administrator directly.
    
2. Generic error while clock-in/out a shift or a break
   This could happen if the shared device does not have a stable internet connection in which case you can try again when the internet connection returns stable. Or it could be a generic technical error.