The Security Settings tab inside your company settings is designed to provide you with enhanced control over your organization's security measures.
By following the simple steps outlined in this article, you can access and configure essential security options such as single sign-on and multifactor authentication.
To view and adjust the Security settings tab, you need to have the "Edit Company Security Settings" permission enabled. If you can't see the tab, it probably means you don't have the permission. In that case, kindly reach out to your administrator for help.
Where to find the Security Settings tab:
- On your sidebar, go to Settings
- Within General, find Security Settings
Configuring Security Settings
Inside this tab you will find:
- Single Sign-On (SSO)
Single Sign-On is a convenient authentication method that enables your employees to access multiple applications or systems using a single set of login credentials. It eliminates the need for remembering multiple usernames and passwords, allowing seamless navigation between different systems.
To set up Single Sign-On (SSO):
- In the Security Settings tab, find the "Single Sign-On" section
- Switch on the Enable Single Sign On (SSO) toggle
- Authentication
Authentication methods ensure that only authorized users gain entry. From Factorial, we provide all users with the option to enable multifactor authentication. In addition, you can require all users in your company to enable multifactor authentication.
To enforce Multi-Factor Authentication for all users in your company:
- Locate the Authentication section in the Security Settings tab
- Switch on the Require all employees to use multi-factor authentication (MFA) toggle
- Password rotation
Define a password rotation policy for your employees. When activated, users with expired passwords will be guided through a simple password change process before gaining access. This contributes to a robust and secure system.
To enable password rotation:
- Locate the Password rotation section in the Security Settings tab
- Switch on the Rotate password toggle
- You can choose between a 30, 60, 90, 180 or 365 days rotation
- Hit Save changes
Factorial remote support
To provide you with better assistance, Factorial offers a Remote Support feature that allows our support team to temporarily access your account. This access helps us understand and troubleshoot any issues more effectively.
When enabled, our team can log in to your account and see exactly what you see, making it easier to identify problems and guide you through solutions. You can enable or disable this feature at any time from your account settings.
Please note that access is always temporary, secure, and used strictly for support purposes.
Security Settings Permissions
Administrators have exclusive visibility and editing rights for Security Settings. You can modify the permissions within the respective section of each permission group:
- On your sidebar, go to Settings
- In General, select Permissions
- Open the Permission group
- Find Edit company Security Settings
- Enable the permission
- Click on Save changes
