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FAQ about the Applicant tracking system

Jump into our frequently asked questions for more information about the Applicant tracking system

How can I use Factorial HR to onboard new employees at my company?

Before their first day, new employees can be invited to a limited-access version of Factorial called the Welcome Space. In this space, they can complete onboarding tasks such as uploading personal documents and filling in their personal information.

 


 

Can an employee be moved back to the Welcome Space?

Yes, an employee can be moved back to the Welcome Space.

 


 

Where can I find the Welcome Space option?

You can access the Welcome Space option when inviting a new employee in the Organisation section or when converting a candidate into an employee within the Recruitment feature.

 


What will the candidates see from their account with the welcome space option activated?

When the welcome space option is activated, candidates will be redirected by default to Profile section upon logging in. Here, they are able to complete their data for Human Resources to begin necessary procedures. They will have access to a Contract Section to view their contract information and a Documents Section where they can view their own documents, upload documents, and make e-signatures if they have been notified to do so. Additionally, candidates can mark tasks as completed in the Tasks section and view pending tasks in the Notifications section.

 


 

What will candidates see in their account when the Welcome Space option is activated?

When the Welcome Space option is activated, candidates will be redirected by default to the Me > Profile section upon logging in. Here, they can complete their personal information to begin the necessary procedures.

Candidates will also have access to:

  • The Contract Section, where they can view their contract details.
  • The Documents Section, where they can view, upload, and e-sign documents if required.
  • The Tasks Section, where they can mark tasks as completed.
  • The Notifications Section, where they can view any pending tasks.

 


 

Do CVs stored in the ATS count toward the maximum number of documents that can be saved in Factorial?

No, CVs stored in the ATS are not counted toward the maximum document storage limit in Factorial.

 


 

If an applicant applies twice through Factorial ATS, will the system detect the duplicate application?

Factorial detects duplicate applications if the candidate uses the same email and prevents them from submitting another application. However, if they apply with a different email, the system will process it as a new application.

 


 

How does LinkedIn integration work?

This system collects job posts from job boards and aggregators across the web, making them visible on LinkedIn. When a job opening is published from Factorial, it will automatically appear on a company's LinkedIn page and be searchable by active candidates.

To set up the integration, follow these steps:

  1. Sign in to LinkedIn and search for your company page.
  2. Once on your company page, click on "See all X employees on LinkedIn". This will open the list of employees and the Company ID will be included in the URL.

 

 

 

 
  1. Copy the Company ID (this is the number in the URL).
  2. Go to Marketplace and select the LinkedIn Limited Listings app.
  3. Click on the ‘Set up integration’ button, paste your LinkedIn Company ID, and save your integration settings.

 

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