Time tracking

  1. About time tracking policies

    A time tracking policy is a set of guidelines and rules that an organization creates to define how employees...

  2. About time tracking tolerance

    Time tracking tolerance is part of time tracking policy.     Where to find time tracking tolerance On your sidebar,...

  3. About work location tracking

    💡 Work location tracking is part of time tracking policy     To enable work location tracking ❗ Only...

  4. How to clock in/out by ID

    ❗Clock in by ID is not compatible with  Face Recognition , therefore you will have to choose one of...

  5. How to clock in/out with Face Recognition

    ❗ October 1st, the facial recognition functionality will no longer be available on our platform  for customers within the...

  6. About time tracking systems

    Factorial offers multiple options for clocking in and out through their platform, which can be accessed via both desktop...

  7. How to use geolocation in time tracking

    ❗ Employees must accept the Geolocation policies first. Geolocation will only record the coordinates when the employee clocks in/out....

  8. How to record and edit your clock in/out manually

    Clock in manually On your sidebar, head to Clock In Select the day on which you will be filling...

  9. How to clock in/out with the QR code

    This functionality enables you to display a QR code on a device (such as an iPad, laptop, or smartphone)...

  10. How to clock in/out on Desktop

    Where to find Time Tracking systems On your sidebar, go to Settings In Time, select Time tracking Open a...

  11. About breaks

    ❗This article explains the new breaks configuration currently in the release phase. If you don't see it in your...

  12. How to review and approve timesheets

    Permissions You need to activate the permission to enable managers, team leaders, or specific users to review and approve...

  13. How to exclude employees from the time tracking

    If there are employees who should not be clocking in at your company, learn how to disable their clock-in...

  14. About overtime request and approval

    Enable mandatory authorization for working overtime Managers and admins need greater control over the employee's time tracking. By enabling the mandatory authorization...

  15. About estimated hours and hours balance

    What are the estimated hours? Estimated hours refer to the number of hours that an employee is required to work...

  16. About overtime compensation with time off

    Activate time off compensation On your sidebar, go to Settings In Time, select Time tracking Select the Time tracking policy Open the Preferences...

  17. How to export time tracking reports

    To download a time tracking report On your sidebar, go to Time tracking Click on the (...) - in the...

  18. How to create and assign work schedules

    Where to find work schedules On your sidebar, head to Settings In Time, select Work Schedules   How to create a...

  19. FAQ about Time tracking

    1. Is it possible to clock-in offline? No, it isn’t possible.     2. When is the notification sent...

  20. About breaks v1

    👀 Ensure that your employees take the required breaks by law while also making sure they don't take excessively...

  21. About missed clock-outs

    Set up missed clock-out notifications From Settings Go to Time Select Time Tracking Choose your policy Scroll down until...

  22. How to autofill the timesheet

    Only employees with a  Fixed Work Schedule or Shift Management as their planning tool can autofill the timesheet.  ...

  23. Time Categories and Blocks

      Understanding compensation models Usually, when employees work outside their work schedule, it's categorized as overtime and requires different...

  24. About Time Tracking Alerts

    The Time-Tracking Alerts feature is designed to streamline timesheet management, making it easier for managers and employees to identify...

  25. How to Request a Shift Swap in Factorial

    With Factorial, employees can now request shift swaps between colleagues directly from the mobile app. This feature facilitates flexibility...

  26. Extra time compensation

    What is the Extra Time? Extra time refers to all the hours worked by an employee beyond their estimated...

  27. How to add or change an absence to a counter

    Managing Absence Types and Counters Absence types in Factorial are not directly linked to a counter when first created....

  28. Annual balance: maximum yearly hours vs time planned time

    Managing working hours effectively involves understanding the difference between Maximum Annual Hours and Planned Hours (Estimated Hours), as well...

Can’t find what you’re looking for?

Our customer care team is here for you.

Contact us

Knowledge Base Software powered by Helpjuice