Back

About Hiring team roles

This article explains how hiring team roles work in the Applicant Tracking System (ATS). You'll learn about the three different roles you can assign within a job posting, what each role can do, and how to manage visibility of candidate feedback.

Table of Contents

Assigning roles in the hiring team allows you to control who can access and edit job postings, move candidates, and view or leave feedback. This improves collaboration while ensuring a smooth and secure hiring process. With defined roles and restricted visibility, you avoid unauthorized actions and provide a better experience for both recruiters and candidates.
 

How to Use

To assign roles in a job posting’s hiring team:

  1. On your sidebar, go to the Recruitment section
  2. Select the job posting you want to manage
  3. Click on Edit up in the right corner
  4. Go to Hiring team tab
  5. Choose Add Member
  6. Select the user(s) you want to add
  7. Assign one of the three roles:
    • Recruiter
    • Hiring Manager
    • Reviewer
  8. Click Confirm to save changes

If a team member can’t view or access a job posting, make sure they’ve been added to the hiring team with the correct role.

 

 

Role permissions:

Recruiter

  • Full access to edit the job posting and manage the candidate pipeline.
  • Can move candidates between stages.
  • Can leave restricted feedback (only visible to recruiters and hiring managers).

Hiring Manager

  • Can manage the hiring team.
  • Can move candidates and view all candidate details.
  • Can leave restricted feedback (only visible to recruiters and hiring managers).

Reviewer

  • Can view candidates and basic job information.
  • Can leave feedback (not restricted).

Managing feedback visibility:

  • When leaving feedback, toggle the option for Restricted Visibility.
  • Only recruiters and hiring managers will be able to see this comment.

If feedback marked as restricted is visible to all team members, check that it was left by a recruiter or hiring manager—reviewers cannot leave restricted feedback.

 

Notifications:

  • Team members receive a notification when they are added to the hiring team of a job posting.
     

Best Practices

  • Clearly define each team member’s role before assigning them to ensure appropriate access.
  • Use restricted feedback to share sensitive comments between recruiters and hiring managers only.
  • Regularly review and update the hiring team roles to match team responsibilities during the hiring process.
  • Use the Reviewer role for interviewers or collaborators who only need to evaluate candidates.
 

 

FAQ

  1. What happens if someone needs more permissions than their current role?
    You can update their role at any time from the Hiring Team tab in the job posting.
     
  2. Can I assign more than one hiring manager or recruiter?
    Yes, multiple users can be assigned to the same role within a single job posting.
     
  3. Can I change a team member’s role after they’ve been added?
    Yes. Go to the Hiring Team tab, click the edit icon next to their name, and select a new role.
     
  4. Will reviewers be notified when new feedback is added?
    Reviewers can see visible feedback, but they will not be notified of restricted comments.

Was this article helpful?

Give feedback about this article

Can’t find what you’re looking for?

Our customer care team is here for you.

Contact us

Knowledge Base Software powered by Helpjuice