Factorial One is an AI business agent designed to help companies work faster, smarter, and with more clarity. In this article, you’ll learn what One is, who can use it, what it can do, and how it supports your organisation while keeping your data safe and compliant.
Overview
Factorial ONE is an AI agent with knowledge of your business data inside Factorial. It helps teams across HR, Finance, Management, and Operations reduce manual work, get instant answers, and generate documents, reports, and insights in seconds.
ONE is not a chatbot, it's a teammate that understands your context, retrieves accurate information, and assists with tasks that would normally take hours.
Use ONE whenever you need help with:
- Answering questions from policies, documents, or internal knowledge.
- Finding contracts, documents, or data quickly.
- Creating surveys, reports, job descriptions, or summaries.
- Reducing manual work and accelerating decision-making.
- Improving productivity across the company without switching between tools.
ONE is ideal for organisations that want to streamline operations, support employees proactively, and spend less time on repetitive tasks.
How to Use
- Open Factorial and locate the ONE button
- Type your request—for example, ask for a policy summary, a report, or a survey draft
- ONE will retrieve information from your Factorial data, including documents, policies, contracts, and other resources you already use
- Review ONE's response and, if needed, ask follow-up questions or request edits
- For actions like creating surveys or reports, ONE will generate a first version that you can refine and finalize
- Repeat or expand your request at any time.
What can ONE do?
ONE uses the data you already have in Factorial to help you make faster, smarter decisions every day. It gives you instant answers, supports you in creating content, and removes manual work so you can focus on what truly matters.
ONE answers your questions
- Pulls information directly from your company’s policies, documents, and knowledge base, giving collaborators instant and accurate responses. This reduces repetitive questions in HR and Finance inboxes and prevents delays for your teams.
- Delivers the information you need in seconds, helping you spot and address issues early instead of spending time digging through spreadsheets.
- Searches your entire Factorial database instantly, retrieving documents and contracts without manual effort, keeping your workflows smooth and free of bottlenecks.
One co-creates surveys with you
- Helps you build surveys from scratch, refine wording, translate questions, and adapt content for any situation, onboarding, engagement, training, and more. You no longer need to switch between tools, ensuring consistency and accuracy when turning insights into action.
One co-creates reports
- Generates real-time reports using the data already stored in Factorial.
- It gathers the right information, analyses it, and presents a clear, polished summary of what you need transforming your latest data into answers. This removes time-consuming tasks like collecting, formatting, and double-checking data so you can focus on making decisions instead of preparing files.
It drafts reports, job descriptions or surveys for you to review and adjust. You start with 80% of the work done so that you can focus on perfecting the remaining 20%.
Tips and Best Practices
- Start with plain language: ONE understands natural questions like “Create a performance review template for managers”.
- Be specific when needed: If you want a report for a department or date range, include those details.
- Use ONE to reduce manual searching: Ask it to locate documents, contracts, or policy answers instantly.
- Combine tasks: You can ask ONE to translate, rewrite, simplify, or format content.
FAQ
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Can all my administrators/employees use ONE or only admins?
Yes. One is available for every stakeholder in the company, not just admins.All users can interact with ONE via the chat interface, but the type of information and actions available will depend on each user's permissions and role.
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Is Factorial compliant with the EU AI Act?
Yes. Factorial is fully aligned with the current requirements of the EU AI Act. Our use of AI is considered low-risk, as it’s focused on administrative support tasks.
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Does Factorial's AI make decisions on its own?
No. Our AI is designed to assist users, not replace human judgment. For example, it can help draft job descriptions, generate review questions, or summarize meetings, but the final decisions are always made by people.
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Is AI used for decisions like promotions or terminations?
No. Factorial does not automate high-impact or sensitive decisions. Our AI offers suggestions or insights, but every critical action must be reviewed and validated by a human.
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Where is the data processed? Is it secure? Is Factorial GDPR-compliant?
Yes, it’s secure and compliant. We use Microsoft Azure OpenAI, hosted in Sweden (EU), fully compliant with GDPR and the EU AI Act.- We do not train models on customer data.
- Prompts and responses are not stored or reused.
- Each AI interaction is private and isolated per customer.
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Does Factorial use my company’s AI to train AI?
No. We use pre-trained models from trusted providers like OpenAI and Google. Your data is never used to train any model.