This article explains how to grant administrator rights to your Factorial IT cockpit. This allows them to view, configure, and manage your company's Factorial IT workspace.

Promote an existing collaborator to admin

1. Go to the Employees tab in the Factorial IT cockpit.
2. Search for and select the relevant collaborator.
3. Click Actions in the top right corner.
4. Select Promote to admin.

Add a collaborator who is not yet in the cockpit

If the collaborator is not listed under Employees:

1. Go to Settings → Employee Sync
2. Click Import from CSV
3. Select Or click here to copy paste table data
4. Paste the following into the table:

   First name,Last name,EmailClémentine,Cruz,factorial-factorial-support@getprimo.com

(Adapt the details as needed)

1. Complete the import. The collaborator will now appear under Employees
2. Then follow “Promote an existing collaborator to admin” to promote them to admin

Identify admins in the cockpit

In the Employees list, collaborators with administrator access are marked with a star icon ⭐️.