You can now explore available trainings and submit training requests directly from the Factorial mobile app. Whether you're looking for a course from your company's training catalog or want to request an external training, you can manage the entire process from your phone.
This article explains how to browse trainings, request courses, and track the status of your training requests using the mobile app.
Overview
The mobile app gives you access to your company's training catalog, allowing you to discover available learning opportunities wherever you are.
From the app, you can:
- Browse all trainings available to you.
- View detailed information about each training.
- Request trainings from the catalog.
- Submit requests for external trainings
- Track the status of your training requests.
- View participant information and approval progress for requested trainings.
When and why it should be used
Use this feature when you want to:
- Explore learning opportunities while away from your computer
- Request a training quickly from your mobile device
- Submit requests for external courses
- Monitor the progress of your training requests
- Check who is participating in a training and where it stands in the approval process
How to use
Browse the training catalog
- Open the Factorial mobile app
- Navigate to Training
- Open the Training Catalog
- Browse the available trainings
- Tap a training to view its details
Request a training from the catalog
- Open the training you want to attend
- Tap Request course
- Review the request details
- Submit your request
- Wait for the approval process to be completed, if applicable
Request an external training
- Open Trainings
- Go to My training requests
- Tap on Request course
- Submit your request
- Review the request details
- Tap on Send for approval
- Wait for the approval process to be completed, if applicable
Track your training requests
- Open the Training section
- Access My Requests
- Select a request to view its details
- Review:
- Current request status
- Participants
- Approval progress
- Additional request information
If you cannot see the training catalog, verify that your company has access to the Training module and ensure you have permission to view available trainings. Besides, try updating the mobile app to the latest version.
If you cannot request a training, confirm that the training is available for requests, check whether additional approvals or requirements apply or refresh the app and try again.
If your training request does not appear, allow a few moments for the information to sync and refresh the page or reopen the app. Contact your administrator if the request is still not visible.
If you cannot see the approval status, verify that the request was submitted successfully and refresh the request details page. Contact your administrator if approval information is unavailable.
Tips and best practices
- Review the training details before submitting a request to ensure it matches your learning goals
- Check the status of your requests regularly to stay informed about approvals
- Use the training catalog to discover learning opportunities that may be relevant to your role and career development
FAQ
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Can I browse the training catalog from the mobile app?
Yes. You can view all trainings available to you directly from the mobile app.
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Can I view training details before requesting a course?
Yes. You can open any training to review its information before submitting a request.
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Can I request external trainings from the mobile app?
Yes. External training requests can be submitted directly from the mobile app.
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Can I track the status of my training requests?
Yes. You can review the status and progress of your requests from the mobile app.
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Can I see who is participating in a training?
Yes. Participant information is available within the training request details.
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Do I need to use the web platform to request a training?
No. You can now browse and request trainings directly from the mobile app.