When your company verifies its email domains, employees invited with an email address from a verified domain—or employees who change their email to one within a verified domain—no longer need to confirm their email address before accessing Factorial.

This article explains how this behaviour works, when it applies, and what employees can expect during the invitation and email change process.

Overview

By default, employees usually need to confirm their email address by clicking a link sent to their inbox after receiving an invitation or changing their email address.

If your company has verified its email domains, this confirmation step is skipped for email addresses that belong to those verified domains. Instead of requesting confirmation, Factorial automatically validates the email address and sends an informational email. This functionality helps reduce onboarding friction and simplifies email changes, especially for organisations where some employees do not have access to an email inbox.

This functionality is useful when your company:

• Has verified one or more company email domains.
• Wants to streamline employee onboarding.
• Wants to reduce delays caused by email confirmation.
• Uses SAML authentication to allow employees without an email inbox to access Factorial.

How to use

Inviting a new employee

1. Verify your company's email domain
2. Invite an employee using an email address that belongs to a verified domain
3. Factorial automatically confirms the employee's email address
4. The employee receives an informational email instead of a confirmation request

Changing an employee's email address

1. Update the employee's email address to one that belongs to a verified domain
2. Save the changes
3. Factorial automatically confirms the new email address
4. The employee receives an informational email without needing to take any action

FAQ

1. Which email addresses are automatically confirmed?
   Only email addresses that belong to one of your company's verified domains.
    
2. Will employees still receive an email?
   Yes. Employees receive an informational email, but they do not need to click a confirmation link.
    
3. Does this apply to both invitations and email changes?
   Yes. Automatic confirmation applies when inviting new employees and when changing an employee's email address, provided the email belongs to a verified domain.
    
4. Can employees without an email inbox use Factorial?
   Yes, if your company has verified its domains and uses SAML authentication. In this scenario, employees do not need to confirm their email through their inbox.