You can ask ONE for information related to your Applicant tracking system (ATS) directly from the chat. This connection allows you to quickly access recruitment insights without navigating through different sections of the platform. In this article, you’ll learn what information you can request from ONE and how to use it to get ATS data instantly.
Overview
The integration between ONE and ATS allows users to ask recruitment-related questions directly in the ONE chat and receive answers based on ATS data.
Instead of manually searching through recruitment dashboards or reports, you can simply ask ONE for specific information about jobs, candidates, or hiring processes.
When and why it should be used
Use this functionality when you want to quickly retrieve recruitment data without navigating through multiple pages in Factorial.
It can be especially useful when you need to:
- Check how many open job positions your company currently has
- Identify who is responsible for hiring for specific roles
- Understand where candidates are coming from
- Get quick insights about your recruitment pipeline
This feature helps HR teams and hiring managers make faster, data-driven decisions.
How to use
- Go to ONE in Factorial
- Open the chat interface
- Type a question related to ATS data
- Send your message
- ONE will analyse the request and return the relevant recruitment data

Example questions you can ask:
- “How many open jobs do we currently have?”
- “Who is the hiring manager for open roles?”
- “What are the main candidate sources?”
- “Show a breakdown of candidates by source”
If you're unsure what data is available, you can also ask: “What ATS data can you provide?”
ONE will display the available information it can retrieve from ATS.
Tips and best practices
- Be specific in your questions. The clearer your question is, the more accurate the answer will be.
- Ask follow-up questions to explore the data further.
- Use ONE to get quick insights, and then navigate to ATS if you need deeper analysis or detailed reports.
FAQ
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Who can use this feature?
Any user who has access to ONE and ATS in their Factorial subscription can ask for recruitment data through the chat.
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Can I ask about candidates and job positions?
Yes. ONE can provide information about open jobs, hiring managers, candidate sources, and other recruitment insights.
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Do I need to open the ATS section to access this data?
No. You can ask ONE directly in the chat and receive the information without navigating to ATS.