New hires
When a new employee is created in Factorial, an update automatically appears in the Compensation > Updates section.
Follow these steps to sync the new hire to DATEV:
- Open the incident in your Compensation module under Updates and review the employee information
- Check the details to make sure all required fields are filled in
- Important: If required fields are missing for the sync, they will be listed in the banner shown. You can only sync the employee once you've entered the missing data.
- Once everything is correct, click Sync employee to sync the incident
Changes to personal data
When an employee's data is changed in Factorial, the system creates an incident in the Compensation > Updates section.
Important: Not every field triggers an update when it's changed. Some fields only trigger an update when a new hire is created, and are then synced to DATEV. You can find the exact field properties here: List of all field properties
Follow these steps to sync the change to DATEV:
- Open the incident in your Compensation module under Updates and review the employee information
- Check the information to make sure the updated data is correct
- Once confirmed, click Sync update to send the incident
Contract changes
When an employee's contract is changed in Factorial, the system creates an incident in the Compensation > Updates section.
Follow these steps to sync the contract change to DATEV:
- Open the incident in your Compensation module under Updates and review the changes
- Check the information to make sure the updated data is correct
- Once confirmed, click Sync update to send the incident
Terminations
When an employee is terminated in Factorial, the system creates an incident in the Compensation > Updates section.
Follow these steps to sync the termination to DATEV:
- Open the incident in your Compensation module under Updates and review the termination information
- Check the information to make sure the updated data is correct
- Once confirmed, click Sync termination to send the incident
Absences
When an absence is recorded for an employee in Factorial, the system creates an incident in the Compensation > Updates section.
Follow these steps to sync the absence to DATEV:
- Open the incident in your Compensation module under Updates and review the absence information
- Check the information to make sure the absence data is correct
- Once confirmed, click Sync update to send the incident
If you want to request the eAU for this absence, you'll find all the information you need here.