You can use One to record your working time, manage breaks, and correct a forgotten clock-in from earlier today, simply by asking in your own words. One guides you through the required information and asks you to confirm the changes before recording them.

Overview

One lets you manage your time-tracking activities directly through conversation, without having to open the clock-in widget manually.

You can ask One to:

• Clock you in or out
• Start or end a break
• Correct a forgotten clock-in from earlier today

One follows your company's time-tracking policy and requests any required information, such as your workplace, work area, project, break type, or whether you're working from home. It applies the same rules and checks as the clock-in widget.

Before recording any action, One displays a confirmation card so you can review the details and approve or cancel the request.

How to use

1. Open One

Open One in Factorial and enter your request in the chat.

2. Describe the action you want to perform

Use natural language to tell One what you need. You can make your request in your preferred language.

Examples:

• "Clock me in"
• "Start my lunch break"
• "I'm back"
• "Clock me out"
• “I forgot to clock in, I started at 9”

3. Provide any required information

If your company's time-tracking policy requires additional details, One will ask you to provide them. Depending on your configuration, these may include:

• Workplace or work area
• Project
• Break type
• Whether you're working from home

Follow the prompts to provide the required information.

4. Review the confirmation card

One displays a confirmation card showing the details of the action it will record. Check that the information is correct before proceeding.

5. Confirm or cancel the action

• Approve: Select the check mark to confirm the action
• Cancel: Select the cross to cancel the request

One records the action only after you approve it.

6. Check your clock-in widget

After confirmation, the clock-in widget updates automatically to reflect the recorded action.

If you need to correct a clock-in from an earlier date, One will direct you to your timesheet.

FAQ

1. Can One clock in another employee on my behalf?
   No. One can only record time-tracking actions for the employee currently signed in.
    
2. Can One schedule a clock-in for a future time?
   No. One doesn't support scheduling future clock-ins.
    
3. Does One record an action as soon as I send a message?
   No. One displays a confirmation card first. The action is recorded only after you approve it using the check mark.
    
4. Can I start or end a break using One?
   Yes. You can ask One to start or end a break. If your company's policy requires a specific break type or other information, One will ask you for it.
    
5. Can I correct a forgotten clock-in from earlier today?
   Yes. Tell One that you forgot to clock in and provide the time you actually started working. Review the confirmation card and approve the correction.
    
6. Can I correct a clock-in from a previous day using One?
   No. For previous days, One directs you to your timesheet.
    
7. Does One follow my company's time-tracking rules?
   Yes. One applies the same rules and checks as the clock-in widget, including applicable QR code, location, and geofence requirements.
    
8. In which languages can I use this feature?
   You can make requests in your own words and in any language. One is designed to understand natural-language requests across languages.
    
9. Where can I use this feature?
   The feature is available on the web for all companies. Mobile app availability is planned for the next app release. It isn't currently available through One in Slack, Microsoft Teams, or WhatsApp.