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About overtime request and approval

Allow administrators to determine whether overtime authorization is mandatory, ensuring that only approved hours are taken into account for balance calculations

Enable mandatory authorisation for working overtime

Managers and admins need greater control over employee time tracking. By enabling mandatory authorization to work overtime, only approved hours will count towards balance calculation.

To enable this feature:

  1. Go to Settings on your sidebar
  2. Select Time tracking under Time
  3. Open a Time tracking policy
  4. Click the Policy settings tab
  5. Scroll to Timesheet conditions and enable Enable overtime restriction

 

Once enabled, overtime hours appear as pending on timesheets until approved or rejected.

 

 

Time tracking approval groups

You can create, manage and define different approval groups and approval flows.

 

 

To create a new approval group

  1. Click Settings on your sidebar
  2. Select Time tracking under Time
  3. Scroll to Approval groups for overtime requests
  4. Open the Time tracking default approval group
  5. Activate Auto-approval group if you want resources automatically approved for this group

If an administrator requests additional time for an employee, approval is only required if a workflow is configured.

 

 

To define the approval flow

The approval flow uses multiple levels:

  • One or more approvers are assigned to each level
  • Approvers of the previous level must approve before moving to the next level

To create a new approval level:

  1. Click Add approval level
  2. Select the Approver type and Approver
  3. Click Save approval level
  4. Click Save changes in the upper right corner

 

 

You can add additional approvers to the same level using the + icon, or edit/delete levels using the three dots icon.

You can edit or delete the approval level just by clicking the three dots icon.

 

 

What happens to pending requests if the approval flow is changed?

If an approver is replaced, pending requests with the previous approver transfer to the new approver. The request becomes visible to the new approver, though automatic notifications may not trigger.

 

To add employees

  1. Go to the Employees tab
  2. Click Add Employees in the upper right corner
  3. Select employees
  4. Click Add employees to approval group

 

To approve or reject an overtime request

Approvers receive notifications for pending overtime requests.

  1. Go to Inbox → Requests on your sidebar
  2. Click the relevant notification
  3. Choose to:
    • Reject the overtime request
    • Approve the overtime request
    • Edit and save the overtime request

The modal displays the complete approval history, showing the status of each approval flow step.

 

 

Editing or deleting your overtime request

As the employee who created the request, you can edit or delete your overtime request at any point — including after it has been approved or rejected. Deleting an approved request will remove those hours from the approved balance.

The only restriction is the timesheet itself: once an admin has reviewed (locked/approved) the timesheet for that day, the overtime request for that date can no longer be edited or deleted.

 

To delete your overtime request:

  1. Open the overtime request from your timesheet
  2. Click Delete

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