One of the most important aspects of approving or rejecting time off requests in a company is ensuring that the decision is fair and consistent for all employees. With Factorial, you have a centralized system for tracking and managing time off requests.
Who can manage requested time off?
In Factorial, administrators have the possibility of managing holiday requests at any time. In addition, you can specify which user groups are allowed to access this functionality.
- On your sidebar, go to Settings
- In General, click on Permissions
- Choose the Permission group and click on See group
- Scroll down until you find Time off
- Enable Approve and reject leaves for the group you want
- Click on Save changes
- Check the changes and click on Save changes

Approve or reject time off requests
When an absence is requested, the time off approver in charge will be notified by email.
An administrator cannot delete their own approved absence. If needed, another administrator must perform this action.
Approve or reject from the Inbox section
All the requests received can be found in the Inbox section of Factorial:
- On your sidebar, go to Inbox
- Click on Requests
- There, you will find all of the received requests
You can:
- Click the arrow icon for further details regarding the request
- Easily reject or approve the request by clicking on the respective button

Approve or reject from the Employee profile
- On your sidebar, go to Organization
- Choose one employee
- Go to Time off
- Scroll down until you find Time off requests pending for review
- Click on the request and approve or reject

Important: Past absences cannot be deleted by the employee. However, they can still be approved or rejected, even after the absence date has passed, by the time-off approver or an administrator.
What if I reject a request, but later I decide to want to approve it?
You cannot approve a rejected request, you only can delete it:
- On your sidebar, go to Organization
- Choose one employee
- Go to Time off
- Scroll down until you find Rejected requests
- Open the request you want to approve
- Click on Delete

When an absence is approved or rejected, the employee will be notified by email.
Approve or reject time off requests with Factorial One
With Factorial One, you can approve or reject time off requests by asking One in your own words. You can process a single request or approve or reject multiple requests in bulk in one message.
One shows you what it is about to do and waits for your confirmation before taking action. If a request cannot be actioned, One lists it beforehand and explains why. This can happen if the request has already been decided, is missing a required document, or is your own request.
One does not make changes immediately. It shows you what it is about to do and waits for Confirm.
If a request cannot be actioned, One lists it before confirmation and provides the reason.
You can also provide your own rejection reason. The rejection reason you provide reaches the employee exactly as you wrote it.
Your rejection reason is sent to the employee exactly as you wrote it.
Example:
"Approve Marta's holidays next week."
For bulk requests, ask One to approve or reject the requests you want to process in a single message.