Factorial One is Factorial's AI-powered agent, now available inside Microsoft 365 Copilot. It lets employees and managers interact with Factorial using natural language to get answers and complete tasks without leaving Copilot.
Overview
Factorial One brings Factorial's information and capabilities into Microsoft 365 Copilot, so you can interact with Factorial directly from the same AI assistant you already use across Microsoft 365.
With Factorial One, you can:
- Ask questions about information available in Factorial
- Complete tasks, such as requesting time off
- Check information such as payslips
- Interact with Factorial using natural language
Access to information and actions is based on your Factorial permissions, so you only see and do what you're authorised to access.
When and why it should be used
Use Factorial One for Copilot when you want to access Factorial without switching between applications. For example, you can use it to:
- Request time off
- Check your payslips
- Get answers about your Factorial information
- Complete supported Factorial tasks directly from Copilot
How to use
Set up Factorial One in Copilot
Before you start, make sure you have:
- Microsoft 365 Copilot
- Factorial One enabled for your organisation
Then:
- Open Microsoft 365 Copilot
- Select All agents from the left-hand menu
- Search for Factorial One
- Select Factorial One
- Add Factorial One to Copilot
- Follow the prompts to connect your Factorial account
- Grant the required permissions
Once connected, start interacting with Factorial One directly from Copilot.

Your organisation may need to approve the Factorial One integration before you can use it. If access is blocked or approval is required, contact your IT administrator.
Tips and best practices
- Use natural language: You can ask Factorial One questions and make requests using everyday language.
- Check your permissions: Factorial One respects your Factorial access permissions, so the information and actions available to you depend on your role.
- Ask follow-up questions: If you need more information, continue the conversation with Factorial One.
- Contact IT if access is blocked: Your organisation may require administrator approval before the integration can be used.
FAQ
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What is Factorial One for Copilot?
Factorial One is Factorial's AI-powered agent available inside Microsoft 365 Copilot. It allows employees and managers to interact with Factorial using natural language.
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What can I do with Factorial One?
You can ask questions and complete supported Factorial tasks directly from Copilot, such as requesting time off or checking payslips.
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Do I need to open Factorial separately?
No. Once Factorial One is connected to Copilot, you can interact with Factorial directly from Microsoft 365 Copilot.
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Can Factorial One access all my company's information?
No. Factorial One uses role-based access and respects your existing Factorial permissions. You can only access information and actions you're authorised to use.
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Does my organisation need to approve Factorial One?
Your organisation may need to approve the integration before employees can use it. If approval is required or access is blocked, contact your IT administrator.
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Is Factorial One secure?
Factorial One uses role-based access so users only see information and perform actions they're authorized to access. The integration is designed to align with GDPR and the EU AI Act.