Managers can read the shared feedback their reports received, and people with Review Process Full Visibility can read all shared feedback in the company. "Shared feedback" means feedback with the visibility Employee and manager or Manager only. Employee only feedback stays private to the author and the receiver.

Before you start

• As a manager, your reports must have you in their Manager field.
• As an admin, you need Review Process Full Visibility in Settings > Permissions > Reviews.

Steps

As a manager

1. Go to Performance > Feedbacks.
2. Open the filters and remove Type of feedback, so the list isn't limited to Received.
3. In To, select one or more of your reports.
4. Optional: in Visibility, select Manager only to see feedback written only for managers.
5. Click a card to read the full feedback.

As an admin with Review Process Full Visibility

1. Go to Performance > Feedbacks.
2. Open the filters and remove Type of feedback.
3. The list now shows all shared feedback in the company for the selected year.
4. Use From, To and Visibility to narrow down the list.

Rules and behavior

• If you are an employee's manager, then you can read their feedback with the visibility Employee and manager or Manager only.
• If the visibility is Employee only, then you can't read it, even as a manager or admin.
• If you have Review Process Full Visibility, then you can read every feedback with the visibility Employee and manager or Manager only in the company.
• If your report gave feedback to someone outside your team, then you can't read it unless you're also the receiver's manager or it was sent to you.
• If an employee stops reporting to you, then you can no longer read their feedback.
• If an employee is no longer active, then their managers can no longer read the feedback they received.

Limitations

• You can't read Employee only feedback between other people.
• You can't see feedback your reports gave to others (only feedback they received).
• You can't get notified when your reports receive feedback.
• Team leads who aren't the employee's manager in the Manager field can't read their team's feedback.
• You can't export your team's feedback from Performance > Feedbacks. Use the Feedbacks template in AI Reports for analysis.

Troubleshooting

• Symptom: "I only see my own feedback." → Cause: Type of feedback is set to Received (the default). → Fix: remove the Type of feedback filter.
• Symptom: "I can't see feedback about one of my reports." → Cause: the feedback is Employee only, you aren't the employee's manager, or the feedback is from another year. → Fix: check the employee's Manager field and the year selector.
• Symptom: "As HR, I can't see feedback across the company." → Cause: missing Review Process Full Visibility. → Fix: ask an admin to add it in Settings > Permissions > Reviews.

FAQ

1. Can I see all the feedback my direct report received?

You can see all of it except feedback sent as Employee only.

2. Do I get notified when my team receives feedback?

No. Check Performance > Feedbacks regularly, or ask One.

3. Can I see feedback before writing my report's review?

Yes. In the review form, click View context and open Past feedbacks.