The Bulk certificate export feature allows training administrators to download multiple participant certificates at once, saving time and simplifying reporting. With this functionality, you can quickly collect certificates for entire courses and manage them efficiently. This article explains how to use the feature and best practices for exporting certificates.
Overview
Previously, administrators had to download participant certificates one by one, which was time-consuming for courses with many participants. The Bulk Certificate Export feature streamlines this process, enabling admins to select multiple participants and download all their certificates in a single click.
When and why it should be used
- To save time when handling certificates for large training courses
- To generate a complete set of certificates for audits or reporting
- To easily share certificates with internal teams or external stakeholders
How to use
- In your sidebar, go to Training
- Select the course
- Go to the Participants tab
- Select the participants whose certificates you want to download. You can select multiple participants individually or use the Select All checkbox
- Click on the Export all certificates action at the bottom bar
- Review the certificate count preview to see how many certificates are available for download
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Confirm the export
The system will fetch the certificates and package them into a single zip file - Download the zip file
If there are missing certificates, ensure participants have completed the course and their certificates have been generated before exporting.
If there are partial export issues, confirm all selected participants have valid certificates; incomplete records may prevent the system from generating the zip file.
Tips and best practices
- Always review the certificate count preview to ensure you’re exporting the correct participants
- Use bulk export for complete course completions to avoid missing certificates
- Store the downloaded zip file in a secure location for compliance and audit purposes
- For courses with ongoing participation, consider exporting certificates periodically rather than waiting until all participants complete the course
FAQ
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Can I export certificates for a subset of participants?
Yes, select only the participants you want to include before using the bulk export action.
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How are certificates delivered?
All selected certificates are packaged into a single zip file for easy download and handling.
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Is there a limit to how many certificates I can export at once?
If your batch is very large, the system may take longer to prepare the zip file; contact support for guidance on maximum recommended batch sizes.